Gathering your personal information
When you visit the Site, we may track certain information about your device and anything you’ve interacted with here so that we can process any transactions. We also collect Personal Information in some situations, like if you contact our customer support team. The list below tells you more about what kinds of Personal Information we collect, when we gather it, and why.
To load the Site in the most accurate way possible and to perform analytics on Site usage, we collect the following information:
Disclosure for a business purpose: Shared with our processor WooCommerce
Personal information we collect: The version of your web browser, IP address, time zone, and what you search for on the site.
We collect your personal and payment information to provide the products or services you have requested, process your payment through whichever cards are in your account, send you an invoice for what you’ve ordered with all the relevant shipping details and contact you if necessary. When we have permission from you, we may also send promotional information about our products or services.
The source of this collection is you.
For business purposes: shared with our processor, WooCommerce
Personal information collected: Name, billing address, shipping address, payment information (including credit card numbers, email address and phone number).
We share and process your Personal Information with service providers in order to provide our services and fulfill our agreements with you. For example:
In order to comply with the law, we may need to share your Personal Information. We might do this to answer legal requests, to protect ourselves (or our clients) in an emergency, or otherwise provide services that require us to disclose Personal Information.
Search Engine Advertising
We use your Personal Information as described above to provide you with targeted advertisements or marketing communications we believe you may be interested in. For example:
In order to better understand how our customers use the Site, we use Google Analytics on our site. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
The advertising we show on other websites is tailored to your specific interests, as well as any past purchases you’ve made. We share data with WooCommerce Audiences to help make you offers that you may be interested in. This helps you save time and avoid potential spam, since we know your interests and how often or infrequently you purchase items online.
For more information on targeted advertising, please visit the Network Advertising Initiative’s educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work/.
Targeted advertising is a great opportunity to advertise to customers who are most likely to buy your products. But if you don’t want to be targeted, you can opt out of this form of advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Google – https://www.google.com/policy-update/]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We recognize you are entitled to privacy.
We use your personal information to provide you with our services. This includes: processing payments, providing you with shipping and fulfillment for your order, and keeping you up to date on new products, services or offers from our company.
When you place an order through the Site, we will store your Personal Information for our records unless and until you ask us to erase this information. For more on your right of erasure, please read the ‘Your rights’ section below.
You have the right to object to processing based on automated decision-making, which includes profiling, when that decision-making affects you significantly. This includes decisions about our marketing, products and services.
We engage in automated decision-making that is legal or otherwise significant and uses customer data.
WooCommerce uses automated decisions to protect you from fraud. This process typically does not have a significant effect on your site as it’s limited, and we regret the inconvenience this may cause.
Automatic decision-making services include the following:
Temporary blacklist of IP addresses that have failed to complete a successful transaction. This blacklist persists for a few hours.
To combat fraud, some businesses blacklist certain credit cards. These credit cards are temporarily blocked for a short period of time, until the blacklist is lifted.
If you are a California resident and would like to gain access to personally identifying information we have about you, please contact us through the contact information below. If you would like to update or erase this information, we ask that you notify us as soon as possible.
If you would like us to designate an authorized agent on your behalf, please contact us at the address above.
Cookies are small pieces of information that your browser stores on your device, computer, or phone. We use them to remember your actions and preferences. This makes it easier for you to visit the site, as you don’t have to re-enter this information each time you return to our site or browse from one page to another. Cookies also tell us how people use our site. For instance, it tells us if someone is visiting the website for the first time or returning for a later visit.
To access the store, your browser needs cookies.
Reporting and analytics
Track WooCommerce analytics. Log your 2W inbound marketing referrals, which include clicks and store visits, using the 2W landing page track module. Track your Google Analytics reports to see what’s driving conversions on the 11 inbound acquisitions conversion macros tab.
Cookies can either be persistent or session. Persistent cookies last until they expire or are deleted, while session cookies last until you stop browsing. The length of time your specific cookie is active depends on what type it is. Most of the cookies we use will expire in between 30 minutes and two years from the date they’re downloaded to your device.
If you want to stop using cookies, or if you want to prevent us from using them in your browser, that’s okay. Cookies will continue to be saved on your computer and in some cases they’ll still be saved even if you delete them. Please keep this in mind when managing your preferences.
Cookies are often set automatically by browsers, but you can control whether or not your browser accepts them. You can find this option in your browser settings, often found under the “Tools” or “Preferences” menu. For more information about how to change these settings, please see this article.
With that, please note that blocking cookies may not completely prevent how we share information with third parties, including our advertising partners. So you can exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
We do not handle any personal identifiable data.
There is no single industry response to website visitors who do not want their data collected and we do not alter our practices when we detect a “Do Not Track” signal from your browser.
Changes were made to
Some people may have complaints about the content.
If you wish to file a complaint, please contact us using the information provided under “Contact” above.
If you are not satisfied with our response to your complaint, you can contact the relevant data protection authority.
Last updated May 18th, 2022
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